Terms of Use / User Agreement

This User Agreement (“Agreement”) sets forth the terms and conditions under which you (“User,” “you,” or “your”) may access and use the Alpha Dualis website (the “Site”) and purchase or use any products or services offered by Alpha Dualis (“Alpha Dualis,” “we,” “us,” or “our”).
By accessing the Site or placing an order, you acknowledge that you have read, understood, and agreed to be bound by this Agreement. If you do not agree to these terms, please do not use our Site or services.

1. Eligibility
By using the Site, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.

2. Account Registration
To access certain features, you may be required to create an account. You agree to provide accurate, complete, and current information and to keep your login credentials confidential. You are solely responsible for activity under your account.

3. Product Information and Availability
We strive to ensure that all product descriptions and pricing on the Site are accurate. However, we do not guarantee the accuracy, completeness, or availability of any product or service. We reserve the right to modify or discontinue products at any time without notice.

4. How to Use the Website and Products
You agree to use our website and products only as intended and in accordance with the instructions provided.
If you have any questions, concerns, or need assistance, our customer support team is here to help.
Please note: Our products are advanced dietary supplements. Individual results may vary based on personal health, lifestyle, and other factors.

5. Health Disclaimer
The products offered on this website are not intended to diagnose, treat, cure, or prevent any disease. They should not be considered a substitute for professional medical advice, diagnosis, or treatment. Always consult with your physician or a qualified healthcare provider before starting any dietary supplement, especially if you have a medical condition, are taking medication, or are pregnant or nursing. Individual results may vary.

6. Order Acceptance and Payment
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason, including suspected fraud. Prices are listed in USD. Accepted payment methods are displayed at checkout.

7. Communication and Invoicing
By placing an order, you agree to receive order confirmations, invoices, and related service communications via email.
All invoices and documents will be sent to the email address you provide at checkout.

8. Marketing Communication
By placing an order or subscribing to our newsletter, you consent to receive occasional promotional emails about our products, special offers, and updates.
You can unsubscribe at any time by clicking the “unsubscribe” link included in every email.

9. Shipping and Returns
We aim to process and ship all orders promptly. Estimated delivery times are provided on the website and may vary depending on your shipping location.
Return Eligibility and Conditions
Returns are accepted in accordance with applicable laws and our official return policy, outlined below:
• Products may only be returned if they are unopened, unused, and in their original, undamaged packaging.
• Opened, used, or damaged items are not eligible for return or exchange due to health and safety regulations.
• Products must be returned within 30 days of delivery. Returns made after this period may not be accepted.
• Customers must provide proof of return shipment, including a valid tracking number.
• All returned items are subject to inspection upon receipt. Refunds will be issued only after our team has confirmed the product’s condition and packaging integrity.
• The company reserves the right to deny any refund or order fulfillment in cases of suspected fraud, abuse of the return policy, or when insufficient return documentation is provided.
Refunds and Costs
• Refunds will be processed only after our team has verified the product’s condition and confirmed the packaging remains intact.
• Refunds apply to product cost only.
• Shipping charges (both outbound and return) are non-refundable unless otherwise stated in our official promotions or policies.
• Shipping fees (to and from the customer) and a $9 fee for each package within the shipment are non-refundable

• Refunds will be issued to the original payment method once the return is approved.
Additional Notes
• Alpha Dualis does not guarantee specific results from product use. Individual outcomes may vary based on health and lifestyle factors.
• We recommend reading product information and consulting with a healthcare professional before use.

Disclaimer:

Alpha Dualis does not guarantee specific results from product use. Individual outcomes may vary based on health and lifestyle factors.

10. User Conduct

You agree not to misuse the Site, including but not limited to:
Attempting unauthorized access to systems
Interfering with the functionality or security of the Site
Using the Site for illegal or fraudulent purposes.

11. Security and Privacy

Your personal information is used solely to process your orders, provide customer support, and improve our services.
We do not share your data with third parties without your explicit consent, except where required by law.
Our website is secured with industry-standard encryption and up-to-date security protocols to help protect your information from unauthorized access or misuse.

12. Intellectual Property

All content on the Site, including but not limited to text, images, logos, and product designs, is the intellectual property of Alpha Dualis and/or its licensors. You may not use, reproduce, or distribute any content without prior written permission.

13. Prohibited Use

You agree not to use this website for any unlawful purpose or in any way that could harm Alpha Dualis, its users, or third parties.

Prohibited actions include, but are not limited to, fraud, unauthorized access, datascraping, spamming, or disrupting the website’s operation.

14. Limitation of Liability

Alpha Dualis makes no guarantees regarding specific results from the use of its products. Individual results may vary based on personal health, lifestyle, and other factors.

To the fullest extent permitted by law, Alpha Dualis shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or products.

15. Indemnification

You agree to indemnify, defend, and hold harmless Alpha Dualis, its affiliates, officers, and employees from any claims, liabilities, damages, losses, or expenses arising from your violation of this Agreement or use of the Site.

16. Modifications

We reserve the right to modify this Agreement at any time. Changes will be posted on this page with the updated effective date. Continued use of the Site constitutes acceptance of the revised terms.

17. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the courts located in the United States.